FAQ Chogan

The high prices of big brand perfumes are 80% related to their advertising budget. At Chogan, we only pay for the essentials of the product, namely the essence of the perfume, the organic food alcohol, and the bottle.

The brand has decided to focus on a simple and uncluttered packaging, with a single distribution channel via the web allowing to drastically reduce costs and to offer products at ultra-competitive prices.

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Chogan has an exclusive contract with FragWorld, which is a renowned perfumer established in Grasse for over 250 years, it is one of the pioneers of the beautiful French perfumery.

This exclusive contract guarantees us access to the original recipes. The compositions of the perfumes are Chogan's own and are inspired by the creator brands and not copied or identical.

Chogan perfumes are concentrated perfume extracts at 30% of essence, the notes will thus stand out more, take more amplitude, that can surprise especially on the top notes which will be of a great intensity, it is thus necessary to let evolve the perfume during 10 to 15 minutes. 

A perfume is made up of a structure called an olfactory pyramid, with the top note at the top, the middle note in the center, and the base note at the bottom. Each note is more or less persistent, and does not have the same lightness or depth depending on its place in the pyramid. See more

The concentration in essence mainly. Indeed, Chogan only offers perfume extracts, the equivalent of luxury. Only a few brands offer them in very small quantities. Perfume extract contains between 25 and 30% of essence in the bottle while eau de parfum contains 12 to 20% and eau de Cologne between 5 and 10%.

Just established in France, Frag Inspiration offers you ORGANIC fragrances. From products paraben-free, nickel-free, aluminum-free, colorant-free, allergen-free and not tested on animals.

We deliver to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Spain, Sweden, Hungary

Go to the "track my order" section in the customer support

Items supplied by Frag Inspiration are brand new and guaranteed against defects. They are identical to those sold in traditional stores and come from all the publishers and suppliers listed.

If an item is defective or not in conformity, the buyer has 14 days, from the receipt of the items, to request an exchange or a refund. If the fourteen (14) day period normally expires on a Saturday, Sunday or holiday, it is extended to the next business day.

The customer must send back the new or not consumed articles in their entirety and in their original packaging, intact, accompanied by all the possible accessories, instructions for use and documentations (in its original cellophane packaging imperatively and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to contact@fraginspiration.com (description and photos attached).

In case of exercising the right of withdrawal, Frag Inspiration is obliged to reimburse the sums paid by the customer, free of charge, with the exception of the return costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).

You will be responsible for the return shipping costs.

In the case of a refund, we guarantee that it will be made within 14 days or less from the date of receipt of the returned package. No COD shipments will be accepted, regardless of the reason.

Simply visit our Chogan reseller / consultant page. Just on this page here

This means that your order has been shipped, but not necessarily arrived. If you have any doubts and it has been more than 5 working days, we invite you to send us a message via the contact form, indicating your order number.